Fraud Policy

1. Definition of Fraudulent Activities

Fraudulent activities include, but are not limited to, the following actions

  • Fraudulent Transactions : Using false information for payments, making fraudulent refund claims, or using another person's account or payment details without authorization.
  • Unauthorized Access : Accessing another user's account or the company's systems or data without permission.
  • Service Misuse : Exploiting vulnerabilities within the platform or manipulating the system using multiple accounts.
  • Intellectual Property Infringement : Violating copyrights, trademarks, or any other intellectual property rights.
  • Other Violations : Activities that breach applicable laws or the company’s terms and policies.

2. Investigation and Response Procedures

If fraudulent activities are suspected, the following procedures will be undertaken

  • Investigation Initiation : Any reported or detected fraudulent activities will be promptly investigated.
  • Temporary Measures : During the investigation, we may suspend the account or hold related transactions if necessary.
  • Corrective Actions : If fraudulent activities are confirmed, the following actions may be taken
    • Permanent suspension of the involved account.
    • Claims for damages caused by the fraudulent activities.
    • Reporting to relevant law enforcement authorities.
  • Notifications : Users involved in the investigation may be notified about the progress and results as necessary.

3. Compliance with Laws

  • Our company complies with applicable laws and regulations. If fraudulent activities are found to violate the law, we will cooperate with the appropriate law enforcement authorities to address the issue. We also regularly review this policy to reflect changes in regulations or legal requirements.

4. Reporting and Collaboration

We encourage all users to assist in maintaining the integrity of our platform. If you identify any suspicious activities or fraud, please report them to us immediately. We will review all reports seriously and take appropriate actions.

  • Contact Information : Please use the contact form to report any suspicious activities.

Our company is committed to preventing fraud and ensuring a safe and trustworthy platform for all users. This policy will be reviewed and updated as necessary to maintain transparency and reliability.